FAQ's

 

Q. How do I download Pineapples? Is it from the app store?

A. You cant download pineapples from the app store. you can find it by heading to www.app.pineapplesapp.com and signing up! then you will add the webpage to your homepage and use pineapples like an app.

 

 

 

 

Q. How do I add Pineapples to my home screen?

A. Click here for photos on how to bookmark Pineapples. Or, go into the Pineapples home page on safari and click the middle button at the bottom (looks like a box with an arrow) and swipe across to 'add to home screen', name it 'Pineapples' and click add!

Q. How do I create a new client?

A. To create a new client, simply find the homepage and look to the right of your screen to the button with the 'person +' icon. Click the icon and pop in your new client!

Q. How do I find an existing client? 

A. To find an existing or saved client, go to the homepage and type the clients name into the section given for 'find a client'.

Q. How do I add notes to my client?

A. To add notes to an existing client, go to the homepage and click the 'client' icon on the right, select your client and click the plus sight next to visits. You will come to a page where you can add general notes or notes on each specific visit. 

Q. How do I edit my clients info?

To edit an existing client, go to the homepage and click the 'client' icon on the right, select your client and click the pencil icon in the top right corner of the page.

Q. How do I delete an existing client?

To delete an existing client, go to the homepage and click the 'client' icon on the right, select your client and click the bin icon at the very bottom of the page.

Q. How do I create a new stylist?

To create a new stylist, click on the paintbrush icon on the top right corner of the homepage. Once your on the stylist page, click on the plus icon on the top right corner. 

Q. How do I find an existing stylist?

To find an existing stylist, click on the paintbrush icon on the top right corner of the homepage. This button will take you to your list of current stylists! 

Q. How do I edit a stylists info?

To edit a stylists information, click on the paintbrush icon on the top right corner of the homepage. Once your on the stylist page, click on the stylists icon and edit their name!

Q. How can I change my credit card details?

To change your credit card details, click on the 'settings' icon on the top right corner of the homepage. Click on your credit card info to change it!

Q. Where do I find my past invoices?

To find your past invoices, click on the 'settings' icon on the top right corner of the homepage. At the bottom of the page, you'll find your invoices section. 

Q. Do I get a free trial period?

A. Yes of course! at Pineapples we believe in making sure the product is for you before having to pay for it. You will receive your first month free as an initial gift from us.

Q. I work for myself, can Pineapples be used in a small setting too?

A. Yes! we currently have people using the app that work for themselves and they love it! Pineapples can be used in any sized business.

Q. Can I use my phone, or do I have to buy a tablet?

A. Pineapples can be used on your phone, tablet or computer. No need to buy anything new! 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Contact

Need to get in touch? Contact us below, we will reply as soon as we can!

 Website by Alex Polkinghorne Digital Marketing.

Pineapples APP PTY LTD

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